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2#LiSi 2012-07-17 11:48:44
ContentHow to Shipped the Goods?
Admin Reply1.Orders can be shipped timely after the payment verification. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 2.The images is different from the products,but almost the same. 3.Please make sure correct shipping address, we only ship to the address you give.It can`t be changed if order completed. 4.Transit Time may vary,particularly during the shopping and holiday season.Please be patient. 5.If you have not received your order within 30days after shippment,please contact us freely.We would like to help you track the shippment and get back to you asap.
1#Zhang San 2012-07-17 11:48:00
ContentWhat's the policy of Golive Refund System?
Admin Reply1.You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. 2.All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return. 3.We will refund you upon receipt of the item in its original condition and packaging with all components and accessories.But shipping,handling and insurance fees are non refundable. 4.Please open the package when courier send to you and be present to make sure the products are in good condition.If not,please take several photos for us. Then we will investgate, give you refund or resend products.If the returned item is found non-defective,buyers need to be responsible for all shipping charges.
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